The Cognitive Customer Experience

Kenny Miller-IBM-Smarter Commerce Day-Fiwe
10 Apr 2018
11:00 - 11:30
GÖTEBORG

The Cognitive Customer Experience

Understand how AI is being implemented to improve the customer experience. As part of any Digital Transformation journey, the experience that your customers go through is key to the value offered as a supplier of goods or services. Kenny will discuss how IBM are looking at this challenge and using it’s Watson AI capability to offer a faster time to value and a better experience for all.